Save time, reduce stress, and simplify your operations with expert virtual support—so you can concentrate on what truly matters in your business.
Effortless business support tailored to you
Running a hospitality business or event means juggling countless details—reservations, emails, inventory, staff schedules, marketing, and more. You don’t have to do it all on your own. With expert virtual assistant services, I provide reliable support to keep everything running smoothly while you focus on creating amazing guest experiences.
Whether you need help with calendar management, supplier coordination, social media, or financial admin, I offer flexible solutions tailored to your needs. You choose the level of support, and I’ll take care of the rest—keeping your business organised, efficient, and stress-free.e.
It all starts with a free 30-minute discovery call, where we’ll figure out exactly how to lighten your workload. From there, I’ll step in to handle the details so you can get back to what you do best—growing your business, delighting guests, and making things happen. Let’s make your workday easier!
Services designed to simplify your business
Choose the perfect service package to fit your needs, or let’s create a custom solution tailored to your business - so you can focus on what truly matters.

Administrative & Communication SupportEfficient admin support covering email management and inbox zero, calendar and scheduling assistance, data entry and record keeping, basic website updates, guest communication templates, and reservation and booking management.

Event & Operations ManagementComprehensive support for events of all sizes, from planning and coordination to supplier research and management. Services also include menu design and updates, inventory management, customer service support, and health and safety audits and training.

Project & Business SupportEnd-to-end project management and execution, support with marketing campaigns, and social media management including content creation. Also includes staff scheduling and payroll support, staff training program development, and streamlining or overhauling administrative systems.
MONTHLY SERVICE PLANS
Choose from one of the below time-based service plans or contact me for a custom quote. Ideal for recurring support or one-off bursts of help.
RIGHT-HAND WOMAN
10 HRS $700/MTH
Perfect for small business owners or event planners who need light, ongoing support — think inbox management, data entry, and calendar coordination.
ARM IN ARM
20 HRS $1,300/MTH
Designed for those who need more hands-on help with operations — ideal for restaurants, boutique hotels, or planners juggling multiple priorities.
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RIGHT ON TARGET
40 HRS $2,400/MTH
Best suited for busy periods, large-scale projects, or hospitality businesses needing deep operational and project-based support.
Project-Based Packages
Need short-term or project-specific assistance? These one-time support options are for you:
QUICK START CONCIERGE
10 HRS / $750
For fast relief — great for email backlog clearing, basic audits, or a quick burst of admin help.
MIDWAY MAESTRO
20 HRS / $1,400
Ideal for medium-sized events or projects like supplier sourcing, marketing campaigns, or menu design.
PREMIER PINNACLE
40 HRS / $2,600
Designed for full-scale support — think large event coordination, social media management, project rollout, or seasonal transitions.
"Charlotte's expertise in hospitality and administration will be a huge asset to any business needing reliable and proactive support."
~Shane, General Manager
Book a free 30 mins discovery call
Find out if I’m the right fit to support your business.







